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Mastering Soft Skills for Workplace Success

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  1. Introduction to Soft Skills

    Understand the importance of soft skills in the workplace
  2. Key differences between soft skills and hard skills
  3. How soft skills impact team dynamics
  4. Communication Skills
    Strategies for clear and impactful verbal communication
  5. Active listening techniques
  6. Tailoring communication for different audiences
  7. Emotional Intelligence (EQ)
    What is emotional intelligence?
  8. Components of EQ: Self-awareness, self-regulation, empathy, and social skills
  9. Techniques for becoming more self-aware

Participants 1

Mastering Soft Skills for Workplace Success Active listening techniques
Lesson 5 of 9
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Active listening techniques

admin October 22, 2024